Address: 303 Hollister Hall
Phone: (607) 255-8009
Frank is a specialist in large-scale organizational change and managerial effectiveness. He recently researched the processes for total quality success used by winners of the Malcolm Baldrige Award. His consulting work has involved helping entrepreneurial firms in a variety of industries manage the life-cycle transitions that occur with growth. Frank developed a successful consulting practice with manufacturing and service organizations on competency-based behavioral education for executives and increasing organizational effectiveness through participative change strategies. Before that he was a corporate officer at Merrill Lynch, charged with advising senior management on work redesign and organizational restructuring.
- Ph D Princeton University, 1983